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Knowledge Base document #3657
FRITZ!Box 7590
This support document is available for the following products:

FRITZ!Box reports "The selected file contains a firmware version which is older than the one already in use"

The update for the FRITZ!Box cannot be installed. When performing an online update and/or selecting the file in the FRITZ!Box user interface, the message "The selected file contains a firmware version which is older than the one already in use" is displayed.

Cause

  • The installed FRITZ!OS is not suitable for updating to the latest FRITZ!OS version. You must install an intermediate update.

1 Performing an intermediate update

The latest FRITZ!OS must be installed in steps using an intermediate update:

Downloading the FRITZ!OS file

Download the FRITZ!OS file required to install the intermediate update:

  1. Call up service.avm.de/downloads/zwischenupdate/ in a web browser.
  2. Switch to the folder for your FRITZ!Box model and then to the subfolder "deutschland" or "other".

    Note:The complete model name of your FRITZ!Box is shown in the FRITZ!Box user interface on the "Overview" page and is also printed on the sticker on the underside of the device.

  3. Download the file with the file extension ".image" to the computer.

Installing the intermediate update

  1. Click on 'System' in the FRITZ!Box user interface.
  2. Click on 'Update' in the 'System' menu.
  3. Click on the 'FRITZ!OS file' tab.
  4. Click on 'Start Update from File' and follow the wizard's instructions.

    Note:Save your FRITZ!Box settings again under 'System > Backup' right after successfully completing the installation. Then you can always restore a working configuration.

2 Installing the latest FRITZ!OS

Once the intermediate update is installed, you can install the latest FRITZ!OS:

  1. Install the latest FRITZ!OS on the FRITZ!Box.
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