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Knowledge document #3788

Setting up the FRITZ!Box for use with a fiber optic connection from Proximus

The FRITZ!Box is optimally prepared for use with Proximus. Simply connect the FRITZ!Box to the fiber optic modem from Proximus and configure the internet connection and telephony in the FRITZ!Box.

The complete FRITZ!Box range of functions for internet, telephony, and smart home is then available to all of the devices in your home network without restriction.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Connecting the FRITZ!Box

  1. Insert one end of a network cable into the "WAN" port on the FRITZ!Box. Use the network cable supplied with the FRITZ!Box, for example.
  2. Insert the other end of the network cable into the LAN port on the fiber optic modem (ONT, Optical Network Termination).

2 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click "Log In".
  3. Click "Internet" and then "Account Information".
  4. Select "Proximus" from the drop-down list "Internet connection via".
  5. Click "Apply" to save the settings.
  6. Now the FRITZ!Box checks whether the internet connection can be established. Configuration is complete as soon as the message "The internet connection check was successful" is displayed.

    Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact Proximus.

3 Setting up telephony in the FRITZ!Box

Having your login information ready

  1. Have the login information for telephony that you received from Proximus ready (for example the username and password).

    Note:Proximus sent you the login information via email after you concluded the contract with them. If you did not receive your login information, contact Proximus.

Configuring telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Numbers" in the "Telephony" menu.
  3. Click the "New Telephone Number" button.
  4. Select "Proximus" from the drop-down list.
  5. Enter the login information supplied by Proximus in the corresponding fields.
  6. Click "Next" and follow the wizard's instructions.

Assigning telephone numbers

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephony Devices" in the "Telephony" menu.
  3. Click the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click the "Configure New Device" button and follow the wizard's instructions.

  4. From the drop-down list "Outgoing Calls", select the number to be used by the telephony device for making outgoing calls. If you do not select a telephone number, the number entered under "Telephony > Telephone Numbers > Line Settings" is used for making calls.
  5. Select the telephone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click "Apply" to save the settings.



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